ProFire Training Frequently Asked Questions (FAQ)
General & Accreditation Rules
Q: Are ProFire Training courses approved by the State of Florida?
A: Yes. All ProFire Training courses are fully certified and approved by the Florida Bureau of Fire Standards and Training and satisfy state requirements for professional certification.
Q: Do these courses count towards college credits?
A: Yes. While each individual college or university maintains its own specific transfer evaluation policies, ProFire Training has an active collaboration with Columbia Southern University to count completed training courses toward your collegiate-level degree goals.
Q: What are the specific requirements for the Fire Instructor certifications?
A: Candidates for the Florida Fire Instructor program must have a minimum of six years of regular experience with an organized fire department. Additionally, the state dictates formal educational thresholds for advancement: Fire Instructor II candidates must hold at least an Associate's Degree, and Fire Instructor III candidates must hold a Bachelor's Degree.
Q: Do you offer Continuing Education Units (CEUs) for certificate renewals?
A: Yes. ProFire Training provides various approved 45-hour courses and targeted refresher courses that fully satisfy the continuous education requirements needed for renewing Florida Fire Inspector and Fire Instructor certifications.
Q: How do I enroll for classes at ProFire Training?
A: Enrolling is quick and simple. Navigate to our website, select the specific course or bundled series you need, and complete the registration and payment process. You will immediately receive an automated confirmation email containing your username, temporary password, and access link to log into our e-learning platform.
A: Yes. All ProFire Training courses are fully certified and approved by the Florida Bureau of Fire Standards and Training and satisfy state requirements for professional certification.
Q: Do these courses count towards college credits?
A: Yes. While each individual college or university maintains its own specific transfer evaluation policies, ProFire Training has an active collaboration with Columbia Southern University to count completed training courses toward your collegiate-level degree goals.
Q: What are the specific requirements for the Fire Instructor certifications?
A: Candidates for the Florida Fire Instructor program must have a minimum of six years of regular experience with an organized fire department. Additionally, the state dictates formal educational thresholds for advancement: Fire Instructor II candidates must hold at least an Associate's Degree, and Fire Instructor III candidates must hold a Bachelor's Degree.
Q: Do you offer Continuing Education Units (CEUs) for certificate renewals?
A: Yes. ProFire Training provides various approved 45-hour courses and targeted refresher courses that fully satisfy the continuous education requirements needed for renewing Florida Fire Inspector and Fire Instructor certifications.
Q: How do I enroll for classes at ProFire Training?
A: Enrolling is quick and simple. Navigate to our website, select the specific course or bundled series you need, and complete the registration and payment process. You will immediately receive an automated confirmation email containing your username, temporary password, and access link to log into our e-learning platform.
Grades, Certifications & State Tracking
Q: How will I receive my certification and final grade?
A: Once your course is successfully completed and evaluated, you will receive an automatic email containing your final grade report along with your official course completion certification. For Florida students, we automatically upload class rosters and grades to the state tracking system within 3 business days.
Q: How do I get my FireTRAQ number from the state?
A: To receive a FireTRAQ number (formerly known as an FCDICE number), please visit the official Florida State Fire Marshal's website and click on 'Create New Account.' Once your portal registration is complete, your unique student ID number will be visible on your main 'My Profile' tab. For further account creation assistance, you can call the Florida State Fire College directly at 352-369-2800.
A: Once your course is successfully completed and evaluated, you will receive an automatic email containing your final grade report along with your official course completion certification. For Florida students, we automatically upload class rosters and grades to the state tracking system within 3 business days.
Q: How do I get my FireTRAQ number from the state?
A: To receive a FireTRAQ number (formerly known as an FCDICE number), please visit the official Florida State Fire Marshal's website and click on 'Create New Account.' Once your portal registration is complete, your unique student ID number will be visible on your main 'My Profile' tab. For further account creation assistance, you can call the Florida State Fire College directly at 352-369-2800.
Course Rules, Registration
Q: What is the timeframe for completing an online course?
A: Students have a strict 30-day course completion window starting from the initial date of enrollment to successfully complete all required modules, assignments, and quizzes. For blended courses, the online portion must be completed within 30 days of registration, whereas the in-person classroom portion can exceed that timeline.
Q: My course requires a presentation; do I have to present in person?
A: As of right now, yes. If your chosen certification track mandates a formal presentation or a practical evaluation, it must be performed live and in person. We are actively working on developing alternative remote verification methods for the near future, but in-person attendance is strictly required at this time.
Q: What happens if I fail a course or quiz?
A: Our program allows students to retake module quizzes to achieve a passing score. However, final exams and practical evaluations are subject to strict Florida Bureau of Fire Standards and Training guidelines regarding remediation and re-testing limits. If a student fails to meet the passing scores of a course a student must retake the course.
Q: How do I register for an in-person course offering?
A: To register, navigate to our main student platform and browse the Course Calendar under the Course Events section. If the class is a strict in-person course offering, you will be prompted to select your preferred attendance date and location directly upon registering for the course.
Q: Can I switch from an online course to an in-person course?
A: Courses are either strictly online or in-person, meeting the requirements set by the Florida Bureau of Fire Standards and Training guidelines.
A: Students have a strict 30-day course completion window starting from the initial date of enrollment to successfully complete all required modules, assignments, and quizzes. For blended courses, the online portion must be completed within 30 days of registration, whereas the in-person classroom portion can exceed that timeline.
Q: My course requires a presentation; do I have to present in person?
A: As of right now, yes. If your chosen certification track mandates a formal presentation or a practical evaluation, it must be performed live and in person. We are actively working on developing alternative remote verification methods for the near future, but in-person attendance is strictly required at this time.
Q: What happens if I fail a course or quiz?
A: Our program allows students to retake module quizzes to achieve a passing score. However, final exams and practical evaluations are subject to strict Florida Bureau of Fire Standards and Training guidelines regarding remediation and re-testing limits. If a student fails to meet the passing scores of a course a student must retake the course.
Q: How do I register for an in-person course offering?
A: To register, navigate to our main student platform and browse the Course Calendar under the Course Events section. If the class is a strict in-person course offering, you will be prompted to select your preferred attendance date and location directly upon registering for the course.
Q: Can I switch from an online course to an in-person course?
A: Courses are either strictly online or in-person, meeting the requirements set by the Florida Bureau of Fire Standards and Training guidelines.
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